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Privacy Policy

This Privacy Policy sets out our policy regarding the collection, use, and disclosure of personal information provided by customers of Mynd Furniture.

1. Personal Information Collection

Mynd Furniture collects personal information from customers through various channels, including purchases, telephone inquiries, application forms, and online transactions. The types of personal information collected may include the customer's full name, addresses, IC number, email address, phone number, and payment information.

2. Purpose of Information Collection

We collect personal information for the purpose of processing orders, delivering goods, and providing customer service. The information collected may also be used for marketing and research purposes, to send marketing communications, and to improve our products and services. The purpose for collecting each type of information is as follows:

  • Full name, address, and phone number: To process orders and deliver goods.
  • Email address: To send order confirmations, shipping notifications, and marketing communications.
  • Payment information: To process payments for orders.
  • IC number: To comply with regulatory requirements and to prevent fraud.
  • Navigational data: To improve the content of our website, conduct market research, and communicate information to visitors.

3. Consent

By providing personal information to us, you consent to the collection, use, and disclosure of such information in accordance with this Privacy Policy. You may withdraw your consent at any time by contacting us at the email address provided below.

4. Security Measures

We take reasonable measures to ensure the confidentiality and security of personal information collected, and to protect it from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We have implemented appropriate physical, technical, and administrative safeguards to protect personal information, and limit access to personal information to those who require it to perform their job duties.

5. Disclosure of Information

Mynd Furniture does not sell or rent personal information to third parties. We may share personal information with current or future Mynd Furniture entities or subsidiaries, including without limitation our business partners and financial institutions, from time to time. We may also use the information you provide to send you marketing communications. In limited circumstances, Mynd Furniture may need to share personal information with certain third parties to perform services on our behalf.

6. Age Restrictions

Mynd Furniture Webstore is intended for use by individuals 18 years of age or older. The Mynd Furniture Webstore is not directed for use by children under the age of 18. Should there be any intent of purchase, the user must be 18 years & above.

7. Access and Correction of Personal Information

You have the right to access and correct your personal information that we hold. To request access or correction, please contact us at the email address provided below.

8. Opting-Out

You may choose to stop receiving or change the frequency of email, direct mail, phone and mobile marketing communications. You can update and correct your personal information anytime using My Account. We will process your opt-out request as soon as possible, but please note that it may take some time to process your request.

9. Cookies

We use cookies on our website to enhance your user experience and to collect information about your browsing behavior. Cookies are small text files stored on your computer by your web browser that contain information about your browsing behavior on our website. We use cookies to remember your preferences, to personalize your experience, and to help us improve our website. You can control cookies through your web browser settings. However, if you choose to disable cookies, some features of our website may not work properly.

10. Changes to Privacy Policy

Mynd Furniture reserves the right to modify or update this Privacy Policy at any time, without prior notice. We encourage you to check this page periodically for any updates. The date of the last update will be displayed at the top of this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].

12. Legal Compliance

Mynd Furniture is committed to complying with all applicable laws and regulations relating to the collection, use, and disclosure of personal information. We comply with the Personal Data Protection Act 2010 of Malaysia and other applicable privacy laws. If you are located in the European Union, please note that we may process your personal information in accordance with the General Data Protection Regulation (GDPR). We have implemented appropriate safeguards to ensure that the transfer of personal information outside of the European Economic Area is done in compliance with applicable data protection laws.

13. Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We may also retain personal information to resolve disputes, enforce our agreements, and as necessary to comply with legal obligations. When personal information is no longer required for these purposes, it is securely destroyed or anonymized.

14. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.

15. Consent to Processing

By providing personal information to us, you consent to the processing of your personal information in accordance with this Privacy Policy, including the transfer of your personal information to countries outside of your country of residence.

16. Your Rights

You have the right to access and correct your personal information, to request the deletion of your personal information, to object to the processing of your personal information, and to withdraw your consent at any time. To exercise these rights, please contact us at the email address provided below.

17. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Malaysia.

This Privacy Policy is effective as of March 20, 2023.