Terms & Conditions
1.Disclaimer
MYND Furniture replica products are not manufactured or approved by, or affiliated with, the original designers, manufacturers, or distributors including Herman Miller, Charles or Ray Eames, Knoll, Fritz Hansen, Verner Panton, B&B Italia, Tolix, or Xavier Pauchard.
2. Prices & Payments
MYND Furniture takes every effort to ensure that prices and product details are correct at the time of publishing this website. The quoted price of the product may be varied by additions upwards in accordance with the market conditions at the date of actual supply, and the buyer shall pay such additions in addition to the quoted price. All prices are inclusive of sales tax which will be charged at the prevailing rate at the time of the invoice. MYND Furniture reserves the right to make product changes, price changes, and improvements during the validity period of the website.
Prices of products displayed are shown in Ringgit Malaysia (RM). MYND Furniture only accepts bank transfers and credit card as payment. All payments must be duly completed before delivery.
3. Delivery & Installation
Unless specified, MYND Furniture provides free delivery within Peninsular Malaysia. Delivery to East Malaysia or Singapore is subject to the availability of transportation. Items are delivered flat packed, and installation and assembly service are not provided. MYND Furniture will inform you about the delivery once we ship it out. MYND Furniture shall not be responsible for any damage or loss to goods whether arising directly or indirectly out of delay in delivery.
4. Stock & Lead times
The estimated delivery lead time of stock items is 4-14 working days (excluding Saturday, Sunday, and Public Holidays). For non-stock items, the estimated delivery lead time is longer. Upon order confirmation, the buyer will be given an estimated delivery date. Please note that the status of stock items status may vary from time to time. In order to avoid disappointment, please contact us before placing an order.
Products shown on the website are based on stock availability and are on a first-come, first-serve basis. MYND Furniture will assume no responsibility for the loss or damages incurred due to the unavailability of products.
5. Cancellation of Orders/Deliveries
Cancellation of an order must be specified by a buyer by writing to MYND Furniture. MYND Furniture reserves the right to charge an administration fee of 10% of the product value as a penalty. A charge of RM90.00 will be levied against any delivery which is not accepted by the buyer after the delivery has been done.
6. Warranty
Warranty is only applicable against manufacturing defects only, starting from the date of purchase. Original invoices are required for warranty claim, and MYND Furniture shall only deal with the party whom being invoiced.
Once the warranty claim is received, MYND Furniture will determine whether the product is covered under the warranty. The warranty does not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents. Products that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products, placed outdoors or in a humid environment, are also not covered under the warranty. Consequential or incidental damages are not covered under warranty.
MYND Furniture will either repair the defective product or replace it with the same or a comparable product based on the circumstances. Any defective parts that are removed in the course of repair will become the property of MYND Furniture. If the item is no longer sold by MYND Furniture, an appropriate replacement will be provided at its discretion.
7. Return & Refund
Once the order is confirmed, and the product is delivered, return of products and claims for a refund are not allowed.
8. Amendments
MYND Furniture reserves the right to revise or amend these Terms and Conditions or any part hereof at any time without prior notice to the buyer. The revised Terms and Conditions shall be effective immediately upon posting on this website. By continuing to use this website after any changes have been made, you agree to be bound by the revised Terms and Conditions.
9. Indemnity
You agree to indemnify and hold harmless MYND Furniture, its affiliates, directors, officers, employees, agents, and assigns from any claims, damages, liabilities, costs, and expenses (including reasonable attorney's fees) arising from your use of this website or your breach of these Terms and Conditions.
10. Limitation of Liability
MYND Furniture shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of this website or your inability to use this website, even if MYND Furniture has been advised of the possibility of such damages.
11. Exclusion Provision
All representations, warranties, descriptions, or statements of the products made on the website are for reference purposes only. MYND Furniture shall not be liable for any loss, damages, costs, suits, or any legal proceedings arising due to any representations, warranties, descriptions, or statements herein contained or made.
12. Force Majeure
Neither party shall be liable in damages or have the right to terminate these Terms and Conditions for any delay or default in performing hereunder if such delay or default is caused by any conditions that are beyond the control of the parties hereto. Such conditions include but are not limited to Acts of God, Government's orders or restrictions (including denial or cancellation of any export or other necessary license), wars, insurrections, and/or any other cause beyond the reasonable control of the parties whose performance is affected. Neither party shall be liable for any failure or delay in performance of these Terms and Conditions (other than for the delay in the payment of money due and payable hereunder) if the said failures or delays are caused by causes beyond that party's reasonable control and occurring without its fault or negligence, and this includes but is not limited to – the failure of suppliers, subcontractors, and carriers, or party to substantially meet its performance or obligations under these Terms and Conditions, on the condition that the party experiencing the difficulty shall give the other prompt written notice, with full details following the occurrence of the causes relied upon. Dates by which performance or obligations are scheduled to be met shall be extended for a period of time equivalent to the time lost due to any failure or delay so caused.
13. Applicable Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia, and any disputes that arise shall be decided only by the courts of Malaysia.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].